Page 7 - Smart Skills B1 Sample Pages

006-021-Smart Skills for B1 Preliminary - Unit 1 - Final_CAE-PR-TEST-1.qxd 4/9/2020 5:56 PM Page 7

Lead-in Unit 1

E. Read the following holiday brochure and the things that an F. Now, use suitable words from Exercises D and E to fill
unhappy customer has underlined. in the gaps in the sentences below and underline the
correct answer so that they are true about yourself.

Fun in the Sun! Suggested Answers

Stay at our fantastic resort by the sea! 1. When I’m on holiday, I like / I don’t like to have access

internet
to the .................................. .
Our hotel is actually
situated beside a lovely, quiet beach.
traditional

Each room has a sea view, with 2. I think / I don’t think it’s important to try ....................
air conditioning and internet access. food when you are abroad.
Restaurant quiet
Our guests will be delighted by the 3. I like resorts which are .................................., as
variety of delicious dishes on our menu. I prefer to be / not to be with lots of people.
Entertainment 4. It’s / It isn’t important for me to have a hotel room
If you like sport, then try water skiing view
with one of our qualified instructors. that has a nice ................................ of the sea.

In the evening, take our free hotel bus air

conditioning
into town to enjoy the local entertainment. 5. I wouldn’t / I would have a problem if the ...................
wasn’t working in the room, as the heat doesn’t
While you’re there, visit the great
restaurants which all serve bother / bothers me.
traditional food.
6. If I were on a beach holiday, I would probably try / not
Book now to avoid disappointment!

water skiing
try a sport, like ................................. .
Now use words from Vocabulary Box 4 to complete the email 7. When I eat in a restaurant, it bothers / doesn’t bother
that the customer sends to the hotel to complain about her me if there’s / there’s no ...................... on the menu.
variety

holiday. Write the letter of the correct word in the gaps.
delayed

8. It annoys / doesn’t annoy me if my plane is ................
Vocabulary Box 4
when I go on holiday.
a. sea view d. refund g. air conditioning
b. internet e. resort h. traditional
c. disgusting f. variety i. crowded 9. I hate / I don’t mind long queues at the airport
check-in
........................ .
cabin crew

To: info@funhotel.com 10.I think it is / it isn’t important for the ...........................
From: jlturner@email.co.uk on aeroplanes to be friendly.
Subject: Complaint
I went for a holiday, organised by your company but
I was very disappointed.
e

Firstly, the (1) ......... was awful. You said my hotel would

i

be by a lovely quiet beach. In fact, it was very (2) .........
and noisy because of all the nearby cafes.
Secondly, I was not happy with my hotel. My room
a

g
didn’t have a(n) (3) ......... and the (4) ......... didn’t work.
b

What was worse, was the fact I didn’t have (5) .........
access and couldn’t use my laptop.
The food wasn’t much better, either. There was no
f
c .
(6) ........ on the menu and the food was (7) ........

h food also, but they only
I was hoping to eat (8) .......
served basic food, like chicken and chips.
d for my holiday and an apology,
I would like a(n) (9) ......
too.
J.L. Turner
7